Unplug to Recharge

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It was at a recent Dave Chappelle concert when it dawned on me the importance of disconnecting from the world. In between the profanities and lewd, vulgar, yet funny content, I found myself socializing and engaging with those around me more than usual. Was it because we shared a common emotion of laughter? Or the increased consumption of alcohol? NOPE! It was mostly due to the privacy and security precautions the venue took as part of the concert experience. (Really?!)

Before entering, each patron was asked to “lock” their phones in a sack, making them inaccessible until after the show. Part of this was to avoid anyone sharing the contents of the event. The other, which was not as overt, was to bring us back to a simpler time — a time when engaging and socializing with a human being was all we knew. A time when our eyes and ears were glued to a live event or conversation, rather than a screen in the palm of our hands. (Ahhh, the good old days!)

While some may think “down time” should be time spent being productive — I beg to differ. It should be time used to reconnect and recharge. I personally love when I am taking a flight somewhere and have to go into airplane mode. I am disconnected, and able to put my mind at ease for those few hours. I look at it as a reboot — an escape from the flood of information and content that invades my headspace almost every waking moment of the day.

Our brains already consume way too much information (11million bits per second to be accurate), and are more than likely overwhelmed and exhausted. Imagine a hamster on a wheel, at some point it’s little legs get tired and has to get off. Now imagine that hamster never getting off… that’s our brains. So it’s important to find ways to disconnect. If that means taking a walk outside, while leaving your phone at your desk, or just going into silent mode for a bit, I highly recommend it. You’ll find yourself and mind refreshed, making you a more productive and sharper you.

So let’s see if you can integrate this into your everyday. Try allotting 15min to your schedule for that walk, or going into silent mode (label it “Unavailable” on your shared calendars). See if you can make it a routine, and let us know how it’s working for you. I know from our side, it helps everyone here think clearer, which results in bigger ideas, better creative, and happier clients.

Headline vs Body Copy

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When we see an article, advertisement or even a movie title, our interest is typically based on the headline or body copy. A catchy headline can draw you in to want to experience the body copy, which is the general idea of marketing. This same principle also applies to how we profile the people we work with. Are you a person that just wants the high level facts? Or, are you more analytical and someone who wants all the details? Also a great tool to use for prospecting, and getting to “know” your audience before you engage them. (Psst, agencies, do this when meeting new clients… it will help you determine who you can connect with when in a room.)

It also very much the practice of how we engage with brands that are marketed to us. And as marketers, this is something we must always consider when strategizing around how to connect with our customers. While imperative to a comms strategy, keep in mind that this approach does vary by placement. For instance, at the point-of-sale, it’s all about the headline, a.k.a. an eye-catching design that visually lures you in. But, while a catchy headline may do the trick at retail, most online shoppers want the specifics before they hit ‘buy’. Therefore, body copy can make a world of difference between conversion and abandonment when it comes to digital commerce.

Nevertheless, it’s important to find a balance between the two. To understand the appropriate place to lean at the appropriate time. So, when you’re implementing your marketing communications strategy, think of it as if you were a boxer — determine which blow will have a stronger impact, head or body. It’s all the difference in determining whether you win the bout against your competition, or have to head back to training camp.

P.S.
Me, personally, I’m a headline. I like to get to the point within five seconds or less. So if we ever email, you’ll likely feel that in our exchange. However, this post is more for the body copy lovers out there. Hope you found it insightful and applicable. 

AOR: Agency of Return

When agencies see or hear the term ‘AOR’, they typically drop everything and start to think about how they can position themselves to win. And when marketers are looking for an ‘AOR’, they’ve thought long and hard about the list of KPIs they’re looking to achieve, right?

But these days, it’s not so much about becoming the Agency of Record, but more the Agency of Return. Both marketers and agencies must start looking at how they either choose their agency, or position themselves to win the business, differently. Rediscover what value means to you.

boomerang (1)Think of it like a classic IRA, where it can issue 8% returns annually on your investment. Before you choose that IRA, you study its record of performance year-over-year, and ultimately make a decision on the one that you feel will bring the most value. And in our world, the term value can mean many things. It can be the actual sales increase you see as a result of your marketing efforts, the awareness and buzz created from a new campaign or package redesign, or even just delivering on a scope of work. It really all depends how you want to view it, and what’s most important to you.

From a marketers perspective, it’s more than likely going to be tied to sales. You want to show that the agency investment literally paid off. And from the agency side, the value comes from a satisfied client, and the positive reflection you hope they shine upon you in the trade. Thus, generating new opportunities from like-minded clients.

In the grand scheme of it all, we’re in it to find some sort of return or value. And while that is measured in outcomes, it all is tightly tied to the idea of a much grander hope. The hope of a reciprocating partnership that delivers positive results on both sides, and in return, is quite rewarding for everyone.

So think about how you choose your next agency, long and hard. And ask yourself, do they want to be my “Agency of Record” or my “Agency of Return”, and what type of return is of real value to you. That goes the same for us agencies.

Marc-eting 101: I Want To Be Scared

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This week marked the 12th annual Advertising Week New York conference– a week-long celebration and exploration of topics relevant to the advertising, branding, and marketing industries. After attending events throughout the week, we asked our President, Marc Sampogna, what his best experience was at this year’s AdWeek NY.

As Halloween approaches, discussing something “scary” is never more appropriate. At this years AdWeek NY, I experienced some interesting topics and conversations. All of which uncovered insights that I’m sure I’ll use at some point in my day-to-day. But one in particular really resonated with me, and that was with Seth Godin (sethgodin.com). Now, I’ve seen him speak a number of times, and have read some of his books, e.g., Purple Cow, All Marketers Tell (Lies) Stories, etc., but something about this talk hit me in a different way… a good way — in a way that gets lost in the world of marketing and creativity these days. He spoke about “fear”, and that if you, the agency/creative/strategist/etc. aren’t afraid, then you’re not doing your job (Insert resounding agreement and praise here).


Why is it that we filter down our ideas, and dilute the creativity out of them just so they’ll do something average? Well, it’s, as Seth stated, because “average is what reaches 100 million people”. Average is mainstream. Average is a sure thing. Look, from a business perspective, I get it, we gotta sell tickets, put asses in the seats, move shit off shelves, etc. But for f#@ks sake who the hell wants to be “average”??!! I sure as hell don’t. I want to be scared. I want to be afraid. I want to take risks. I want to hold nothing back. Put myself out there and do things that make me uncomfortable. Because if it means that the ideas I put forth are genuine, and inspired from within, then whether it fails or not, I can move ahead knowing that I stayed true to what matters to me — not being average.