Category Archives: Web

Welcome to the Attention Economy

WHY WE HAVE SHORTER ATTENTION SPANS THAN GOLDFISH, AND HOW WE CAN FIX IT.

Once upon a time, a group of brave young scientists decided to compare the attention spans of humans and goldfish. In 2000, humans had a several-second advantage over the goldfish regarding attention, but since 2010, the goldfish has surpassed humankind. In the digital age, the average human’s attention span is only 8 seconds, while a goldfish can concentrate on something for a whopping 9.

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What does this mean for businesses in the digital age?

As a brand, it’s become even harder to compete for your target customer’s attention. Although, there are several proven metrics for gauging how well your audience is paying attention to your brand and your content.

How can you measure audience attention?

You can accurately measure audience attention by considering how often your content is liked, loved, shared, or commented on.

People assess a brands credibility and gauge its trustworthiness within 50 milliseconds of first viewing a website or landing page. If you want to know whether your audience is paying attention to your content and finds it credible or trustworthy, you need to pay attention to how often they interact with it, and what type of interaction is taking place.

A comment or share is a much more robust indication of trust, credibility, and attention than only a ‘like’ or a ‘love.’ A ‘like’ or a ‘love’ doesn’t entail much investment on the consumer’s end, although a ‘like’ or a ‘love’ will still shed a favorable light upon you. People want to associate with that which is popular, and likes and loves do indicate popularity.

But with a comment, they viewer is making a time investment in your content by responding to it and possibly hoping for a response back. A ‘share’ indicates an investment of their own credibility by associating with your content.

So, how can you get people to pay more attention to your brand?

The first thing you need to consider is your content. Is it engaging, well-written, valuable, and informative? Research says that if your content is riddled with poor grammar and spelling mistakes, you’re actively sabotaging your brand’s credibility. Also, if your content is uninspiring, people may not necessarily find you untrustworthy, but they won’t pay any attention to it. Give your viewers interactive, informative content while still being fun and they’ll more likely pay attention to what you have to say. Furthermore, you want to add a call-to-action to your content.

This way, you’re inviting the reader to respond by either liking, sharing, or commenting. Better yet, specifically ask for a comment or share since it adds more weight and credibility to what you’re saying, not to mention on social media, the algorithms will look upon you more favorably with the more interaction your brand receives.

In this way, attention is an economy. The more people you get to interact with your brand, the more the algorithm will show your content to more consumers. Attention compounds upon itself. If you want to gain consumer trust and build your brand’s credibility, don’t ignore the attention economy.

Brands and Businesses, Pay Attention to the Attention Economy

Have a listen to this latest TED Podcast: Attention Please. It should offer some additional insights.

Thanks again for paying attention 😉

McWhopper for World Peace

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Burger King released a video proposal on Wednesday as an open letter to its No. 1 competitor McDonald’s, calling for the two burger powerhouses to bury the hatchet in honor of World Peace Day on September 21st.

The fast-food chain proposed a pop-up shop at the halfway between its headquarters in Miami and McDonalds’ headquarters in Chicago, in Atlanta as the middle ground. The shop would exclusively serve “The McWhopper,” half-Big Mac and half-Whopper, designed to “settle the beef” between the two companies for a day. In addition, to the video, the company also created a website illustrating the logistics of the proposal, even featuring an endorsement from nonprofit Peace One Day founder Jeremy Gilley and the recipe for the proposed hybrid burger.

However, the advertisement was seen by some as both a not-so-subtle challenge and a cheap marketing stunt, namely, by the face of McDonald’s himself, who released a public rejection letter of the proposal. “We commit to raise awareness worldwide, perhaps you’ll join us in a meaningful global effort?” wrote Steve Easterbrook, CEO of McDonald’s. “And every day, let’s acknowledge that between us there is simply a friendly business competition and certainly not the unequaled circumstances of the real pain and suffering of war.”

Despite what is clearly a highly-publicized branding move, Burger King seems sincere in its efforts to contribute something meaningful using its status as a popular fast-food chain. McDonald’s seems a little more reluctant to do so, at least in partnership with Burger King.

So who “won”? McDonald’s is making it clear that they refuse to play the game, and in terms of tactics, what was doled out to them as a friendly curveball was slam-dunked over Burger King’s head. But the circumstances of the offer should be taken into account as well. Was it smart or snobby for McDonald’s to reject the offer given that it was for a good cause, especially considering McDonalds’ struggle to stay relevant as of late? You decide.

But all things considered, McDonald’s had better come up with a really great campaign with all this talk of “global awareness.”

What Sparks Our Fire: Creative inter-brand collaborative marketing campaigns (and a little beef)

Google+ is Going Through a Breakup

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Google+ has been suffering from what many tech blogs and business publications are calling a “slow death”—its initial launch established the site as an attempt to be a fully-integrated social platform, with its multifaceted approach rivaling companies like Facebook, Dropbox, WordPress, and Skype.

However, after failing to gain both traction and users in the social media community, it recently announced that it will be splitting the platform into three different components: Hangouts, Photos, and Streams. Hangouts is a video chatting service that will remain independent of Google+, photos is a storage space for images that will be added to Google Drive, and streams covers the rest of the Google+ experience along with News and Blogger.

While the idea of a streamlined, all-in-one social media platform sounded like a good idea, perhaps it was the ambition of the venture that led to its demise; users considered the Google+ login to YouTube a nuisance, found the interface unaesthetic, and the whole system a cheap Facebook facsimile.

Google has finally compromised, maintaining the best aspects of Google+ like Hangouts and Photos, and has removed the Google+ sign-in on YouTube, much to users’ delight.

The moral of the story: Don’t put all of your digital marketing eggs in one basket, especially if your product is at risk of being disruptive—and not in the good way.

What Sparks Our Fire: Google+ taking the next step forward and making smart decisions in the face of a highly-publicized technological failure.

Vice Goes Broad

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Popular media website Vice has announced the release of its 11th channel, Broadly, which caters to female readers.

Its tongue-in-cheek tagline “For Women Who Know Their Place” is a tribute to its mission to promote broader coverage of issues with a female perspective, including “politics, culture, sex, and fashion.” While its content (reproductive health and fertility, gang activity, drug culture, etc.) maintain’s Vice‘s edge and envelope-pushing tendencies, Broadly aims to add a new dimension to such topics.

A major distinction from its other sites is the noticeable lack of comments section, in order to encourage civil discussion and a safe space. However, in true Vice fashion, it will focus on subject matter that is generally underreported by the mainstream media.

This marks an important shift in focus for Vice, capitalizing on the momentum of feminism in the media and seeking to carve out its unique place in branding culture.

What Sparks Our Fire: A digital publication expanding its brand by creating a space for candid conversation among women about prevalent modern issues.