Studies indicate that 66% of consumers, regardless of age, will purchase from a brand they feel is sustainable and trustworthy. The numbers are even higher once the Millennial cohort is isolated; at 73%. When companies and brands tailor their advertising with trustworthy information for their target customer, conversion rates are boosted 30%.

Demographics Are Everything
Baby Boomers, the generation born between 1946 and 1960, were once considered the largest generation to ever live. This generation, for decades, has been the foremost influence driving business’s marketing efforts and product lines. But, all that’s about to change.

In the next few decades, the largest transfer of wealth, over 30 trillion dollars, will take place—from Boomers to the Millennial generation and their little brothers and sisters; Generation Z. Demographics are everything, and the aging of the Boomers and the rise of Millennials and Gen Z is going to severely change the marketing and business landscape.

Millennials and their younger counterparts look at companies, brands, and businesses through an entirely different lens than Baby Boomers, and brands are starting to feel the pinch of their critical gaze.

The Millennial generation is far more risk-averse than their Boomer elders. Millennials are more likely to value experiences over things, and will spend their money accordingly. They are not investing in real estate, and are far less likely to buy a car new and on loan, or even own a car at all. Furthermore, this generation is more skeptical of brands than their predecessors.

Trust Is Visceral
While trust has always been an important metric and component driving customer buying decisions, with Millennials, trust is now a key component, not a peripheral, nebulous concept. For them, trust is visceral, and necessary. Despite their young age, this generation and the one behind it are jaded toward the business and advertising worlds.

It’s hardly surprising. While Boomers came of age during the post-war boom, when housing prices, relative to income, were still affordable across socio-economic status, for Millennials this is not the case. Furthermore, this generation witnessed and experienced the massive fallout of the housing crisis of 2008. Since then, this generation’s trust in institutions and brands and businesses was severely crippled and eroded. To earn Millennials coveted trust in the business world, brands are required to operate in a trustworthy, and sustainable fashion. And, brands who are perceived as civically responsible will be more likely to obtain those depreciating Millennial dollars in the coming years.

So, how can a brand appear trustworthy to younger consumers?

• History: By sharing the company history or brand’s personal story, offering social proof
• Accountability, i.e.: ‘money-back guarantees’ or offering free trials
• Affiliations: Proving authority through affiliation with other trustworthy brands in the sphere
• Relatability: Approaching from a sympathetic angle by understanding the customer’s pain points. Telling stories in an informal, casual tone
• Subtlety: Offer value first without requiring anything in return

Businesses will have to compete in this new generational ethos. Boomers will not be the largest holders of disposable income soon, and in order to stay competitive in the new market, brands that build trust with their customers will reign supreme.

BUT… when it comes down to the heart of what you want the agency to deliver for you creatively, it’s best to keep it short and sweet. The immersion is the key area where we intend to learn anything and everything about your brand, business, category and consumer. This is where the data-dump should take place.

Whereas the actual initiative we are working on should be able to be interpreted in one-page or less. References to examples that you’d consider benchmarks are always a plus.

If you do this and hear crickets, then the agency just doesn’t get it and maybe the long-form is necessary. However, more times than not, the agency will appreciate the synthesis of your objectives, and be able to move ahead much more efficiently with the task at hand.

So the next time you’re getting ready to pull the trigger on that brief, try and remember this tip. It will save you time on both ends.

Thanks for reading, and let us know if this was helpful, or if you need help crafting that brief.

As consumers, we are programmed to intuitively select the products and brands we need based on what looks familiar (e.g., the easiest decision to make). And as marketers, “the goal is to make consumers repeat their purchases by matching the value proposition to their needs.” Consumers don’t want to spend the mental energy when shopping (online or in-store for that matter), so why make them?

The solution for brands lies within understanding the habits of their consumers, and evolving or improving upon them based on what their brains are programmed to be looking for. And unless consumers are absolutely screaming for a change, and the return is solid for your business, then making a dramatic change is no bueno.

Brands like Coke, Tropicana, GAP, and many more have undergone redesigns in some capacity over the years. Consumers didn’t demand it. They weren’t educated on the change, nor provided a real rationale. The result was backlash, and even a decline in sales, which pushed the brands to quickly go back to the original. A lot of time and money lost. However, sometimes it pays off (only if the demand is there), but often times it doesn’t.

There are more examples and insights we could share, but we simply don’t have the time, nor blog post space to do so. That said, we want to leave you with this very simple message: If it ain’t broke, don’t fix it. And if you decide to fix it, make sure you do it in a way that doesn’t disrupt the habits of your consumers.

There are many task manager apps out there but Wunderlist remains our favorite with its eye-catching design and a set of handy tools. The option to assign tasks to specific people and monitor all parts of your team’s projects alone makes Wunderlist arguably the best task management app out there.

Wunderlist is simple and comes with a minimalistic interface to help you create as many lists as you need that instantly sync between your phone, tablet and computer, making them accessible anywhere. In addition, the app makes it easy to start conversations about your to-dos with family, friends and colleagues. Also, you can attach photos, PDFs, presentations, and Dropbox files to share your work and delegate to-dos. Finally, Wunderlist is equipped with a reminder function to ensure you never forget important deadlines ever again.

Wunderlist is free to download and Wunderlist Pro is available for under $5 to help you experience even more: unlimited access to files, subtasks, etc. You can find the app for  iPhone, iPad, Android, Mac, Windows Phone, Windows, Chromebook, Kindle Fire and on the Web.

Last week, Wunderlist introduced Wunderlist for Chrome. With this new functionality, you can replace your new tab page with a lightweight version of Wunderlist that lets you quickly add new to-dos straight into your Inbox.

‘Ideas can strike like lightning. Now when they come to mind, you can instantly capture them just by opening a new tab’. -Google Chrome

What Sparks Our Fire: A simple tools for team collaboration and task management.

Have you ever tried Wunderlist? Share your experience.

Sometimes you find yourself in need of a little help. And when your network of friends who are skilled enough and willing to lend a hand runs out, you need another resource on where to turn. Fiverr has raised around $30 million for their website that can simply lend a hand when you need it.

Fiverr allows you to hire someone to help you with a specific service, starting at just $5. Need someone to design your business a logo? Record a jingle for you? Or review your resume for you? All of these services can be found on Fiverr. If you choose to pay more than just $5 you can get even more extensive services.

We aren’t suggesting you rely on Fiverr for every service you need. But, it’s great to know that for just five bucks, you could easily find someone to lend a hand.

What Sparks our Fire: Seeing new services that can ultimately help with anything

What would you use Fiverr for?

While reminiscing about your childhood I’m sure you have fond memories of digging through the biggest Crayola box to find that perfect color. Now, as an adult, you may not be digging through that same crayon box, but if you’re a designer we’re sure you wish you could.

Scribble is the pen that changes how we interact with color. All you do is hold the back of the pen up to a surface and the pen will scan and reproduce the color within seconds. Most graphic designers would love this capability to be digital in order to replicate the color onto their computer rather than paper. No problem, there is a scribble stylus that functions the same way to easily translate the colors from the world around you, digitally. This pen makes designing and recreating colors easy. The scribble also has an associated app where you can find colors you previously scanned to use again, or share with others.

The Scribble recently started funding on Kickstarter, so if you’re ready to bring some more color into your life, go ahead and contribute.

What Sparks our Fire: A great design tool that is fun and easy to use.

What’s your favorite color?

Just last week we shared a post on a new portable phone charger that can charge your device quickly and easily. The Ultra-X is a great look into where we are today with charging. Meredith Perry and her company, uBeam, are looking past today and into the future of charing technology.

uBeam will allow you to charge any device completely wirelessly – no plug, no pad, just a receiver attached to your laptop or phone. The device is capable of transforming electricity into sound waves, that are then distributed and turned back into electricity by the receiver. The only catch, the technology is not capable of charging through walls. But, the ease and accessibility of being able to fully interact with a laptop or phone while in the same room as the wireless charging station is a huge improvement. No more holding your head down towards the outlet in order to be able to talk on a dying phone. uBeam announced today their prototype is fully functionally and plans to be ready to hit the market in 2016.

What Sparks our Fire: An entrepreneur pushing the limits of wireless technology.

Do you think uBeam is the future of charging devices?

Nothing wakes me up in morning better than the smell of freshly brewed coffee. Unfortunately, that requires me to get out of bed and head into the kitchen. Well, European industrial designer, Josh Renouf, is currently working on an innovative solution.

The Barisieur is a bed-side coffee pot that also functions as an alarm clock. The noise from the stainless steel ball bearings that boil the water through induction heating plus the smell of the coffee will gently wake you up, as opposed to the ringing of an incessant alarm clock. It features compartments to store coffee beans, sugar, and milk. By preparing it all before bed you can ensure your coffee will be fresh and delicious as it wakes you up in the morning. Prices are estimated to be between $250 and $420, and you can sign up now to receive updates as to when it will be officially for sale.

What Sparks our Fire: Starting the day off right – with a cup of coffee.

Do you love our posts about coffee products as much as we do?

A few weeks ago we wrote about The Coolest, a cooler that does just about everything you’d imagine a cooler could do. Well, we were wrong. The IcyBreeze cooler doesn’t have all of the features of The Coolest, but it does have one that sets it apart.

This cooler doesn’t just keep your drinks cold, it also cools you with a built in air conditioner. Now when you’re enjoying your summer weekend on the beach you can easily cool off without having to get wet. Simply fill the cooler with two quarts of water, ice, and beverages and the rechargeable battery will keep you cool for up to seven hours.

This summer the cooler really seems to be the center of everyone’s attention. The Coolest is now the third most funded Kickstarter project ever hauling in over $7.5 million dollars as I write this with 31 days left. The IcyBreeze isn’t fundraising and is the basic cooler ($279) is available for pre-order.

What Sparks our Fire: Even more innovation in an area that has lacked for decades.

Which do you prefer – The Coolest or The IcyBreeze?

Getting a parking ticket can easily ruin a day. They are frustrating to receive – especially when wrongly accused. The price of a parking ticket is just marginal enough that for many people it isn’t worth the time to fight it, causing them to simply pay the fine.

Fixed is here is help you out. The app, currently only available in San Francisco, coming soon to Chicago, Los Angeles, and New York, will fight your parking ticket for you. All you need to do is upload a picture of the ticket into the app and a representative will file the complaint and handle the rest. Fixed will only charge you if they win the case (According to VentureBeat they’ve won 20-30 percent of their cases so far). So if you lose you pay the ticket, but if you win you pay just 25% of what the fine would’ve cost you, to Fixed – a bargain considering it’s a 75% savings with no time spent.

The company has just completed $1.2 million dollar round of funding which will help them expand to more cities across the country. Keep Fixed in mind next time you get a parking ticket and don’t have the time to fight it.

What Sparks our Fire: An app that helps save both time and money.

Have you ever gotten an undeserving ticket you just paid instead of fighting?